Terms & Conditions

Welcome to Bexario (“we”, “us”, “our”). By accessing or using our website bexario.com (the “Site”) and placing an order, you agree to the following Terms & Conditions.


🌐 1. General Use

By accessing or using the Site, you confirm that:

You are at least 18 years old, or using the Site under the supervision of a parent or guardian.
You agree to comply with our Privacy Policy, Shipping Policy, and Return, Refund & Cancellation Policy.
You will provide accurate, current, and complete information while placing an order.

We reserve the right to refuse service or cancel orders if any information provided is inaccurate or suspicious.


🛍 2. Products & Services

All products listed on the Site are subject to availability.
Product images and colors may vary slightly depending on screen settings.
We reserve the right to modify, discontinue, or update products without prior notice.


💳 3. Pricing & Payments

All prices are listed in INR (Indian Rupees) unless otherwise stated.
Payments must be successfully completed before order processing.
As per Indian regulations, we do not store debit or credit card details.

Accepted payment methods may include:

UPI
Net Banking
Wallets
Credit/Debit Cards
Secure payment gateways such as Gokwik


🔁 4. Return, Exchange & Cancellation Policy

We do not offer returns. However, exchanges may be allowed under the following conditions.

Exchange Conditions

Exchange requests must be made within 7 days of delivery
Product must be:

  • Unused

  • Unwashed

  • In original packaging

  • With all tags intact

Exchanges are allowed only for:

Size issues
Damaged product received

Not Eligible for Exchange

Customized or personalized products
Discounted or sale items
Gift cards
Items that have been used, washed, or altered

Exchange Process

Email us at:

📧 contactbexario@gmail.com

Include:

Order number
Issue details
Images or video of the product

Customers are responsible for both-way shipping costs for exchanges.


5. Order Cancellation

Orders may only be cancelled before they are shipped.

Once an order is shipped, it cannot be cancelled.
Customized orders cannot be cancelled once confirmed.

To request cancellation, contact us immediately at:

📧 contactbexario@gmail.com


📍 6. Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping details.

If the address is incorrect or incomplete:

Delivery failure will not be the responsibility of Bexario
No refunds will be issued


🔐 7. Intellectual Property

All content on this Site including:

Images
Logo
Text
Product designs
Branding

is the exclusive property of Bexario.

Unauthorized copying, reproduction, or commercial use is strictly prohibited.


⚠️ 8. User Conduct

You agree NOT to:

Use the Site for illegal activities
Attempt to disrupt website functionality
Copy product designs, descriptions, or images without permission
Upload harmful software or malicious code

Violation may result in account termination or legal action.


🔒 9. Privacy

Your personal information is collected and processed according to our Privacy Policy.


🚚 10. Shipping & Delivery

Shipping timelines, delivery policies, and logistics information are outlined in our Shipping Policy available on the Site.


⚖️ 11. Limitation of Liability

Bexario shall not be liable for:

Courier delays beyond our control
Loss or theft after confirmed delivery
Damage caused due to customer mishandling

Courier shipments are subject to the logistics partner’s insurance policies.


🔄 12. Business Transfers

In case of a merger, acquisition, restructuring, or business transfer, customer data may be transferred to the new entity under the same privacy commitments.


📜 13. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts in Delhi, India.


📞 14. Contact Information

For queries, complaints, or grievances, please contact us:

📧 Email: contactbexario@gmail.com
📍 Address: Jagatpur Village, Hanuman Chowk, Delhi, 110084, India
📞 Phone: +91 80767 23073